The INFOSTREAM Quality Management

Certifications

IT experts

Decision-makers in companies or even judges and lawyers often do not have the expert knowledge to make decisions regarding current technical developments and processes in the required factual depth and in a reasonable time on their own. In this environment, they are supported by experts. In addition to their specialist knowledge, experts bring with them an in-depth understanding of legal contexts, are independent, free of instructions and impartial.

ISO 20000 Consultant

The ISO 20000 standard is the internationally recognised standard in the field of IT service management. Based on ITIL, ISO 20000 defines minimum requirements for processes that are necessary to maintain IT service quality. Companies can obtain certification for the successful implementation of the ISO 20000 standard. The audit is conducted by an independent auditing organisation.

As ISO 20000 consultants, we prepare our clients in a targeted manner for the certification of IT service management processes according to ISO 20000.